Stay Information

Stay Information
Pratical Information
Accommodations & Services
Tourism
General information
Access by car, train coach & bus
Reception open every day from 11am to 11pm (variable depending on restaurant closure)
Accommodation without lift & not adapted for people with reduced mobility
Restaurant accessible for people with reduced mobility
Large free car park & private car park for some flats
Payment by Bancontact, Mastercard, Visa, Sodexo, Monizze, Edenred or cash
Dogs accepted in accommodation, with bedding & for a supplement of €15.00. Exceptions : not allowed in the Sphai’Ériques & allowed under certain conditions in the gîtes. Dogs allowed in the restaurant and on the terrace.
Cot available on request & free of charge
Extra bed available in some accommodation for a supplement of €40.00
Still and sparkling water, coffee and tea available free of charge in all accommodation
Instructions
Check-in from 3pm to 9pm at the restaurant reception. Exceptions :
– Gîtes formula : check-in between 16:00 & 18:00
– Private wellness from 15:00 to 17:00 = check-in possible from 14:00
Check-out until 11:00, keys handed over at the restaurant reception. Exceptions :
– Gîtes formula : check-out at 10am *If departure on Sunday or publi holiday: check-out until 8pm
– Private wellness from 10:00 to 12:00 : check-out accommodation possible until 13:00
Late check-out : check-out accommodation possible until 13:00 with a supplement of €20.00
Tourist tax of €2.00 par person per night to be paid on site at check-in
No smoking inside the accommodation or in the wellness area
*Some accommodation has an outdoor smocking area
Cancellation within two days of arrival or no show : deposit and/or non-refundable gift voucher
50% deposit on booking & balance to be paid on check-in
Respect for the peace and quiet of the premises for everyone’s acoustic comfort
Non-receiptable deposit of €150.00 against damage to accommodation/theft (may be invoiced after your stay, depending on what has been found in the accommodation)
In high season, distrubance of the peace and quiet may occur in the event of a large number of visitors
Accommodations
Formulas
CLASSIC | ✅ Night stay |
BUSINESS | ✅ Night stay from Monday to Friday, excluding holidays, for a minimum of two consecutive nights |
DISCOVERY | ✅ Night stay ✅ Continental breakfast |
GOURMET | ✅ Night stay ✅ Continental breakfast ✅ 3-course à la carte meal (excluding drinks) |
PRESTIGE | ✅ Night stay ✅ Continental breakfast ✅ 3-course à la carte meal (excluding drinks) ✅ Access to Wellness (120 min.) ✅ Bottle of CAVA in room |
The continental breakfast is served from 9am to 10am in the restaurant or on the terrace, depending on the weather, and includes : eggs -pastries – breads & rolls – butter, jams & chocolate – meats & cheeses – fresh fruits – various juices & hot beverages.
*It can be added for an additional charge if not included at €25.00/adult & €15.00/child.
The classic package is automatically assigned for bookings though Booking & Airbnb.
If the 3-course meal (a la carte, excluding drinks, is inclued in your package, a table will be automatically reserved for you on the evening of your arrival, between 6:00 pm & 9:30 pm. A terrace table will be offered if the weather permits.
The Business package is valid for a minimum of 2 nights, from Monday to Friday, excluding public holidays.
Extras
Seduction | Romantic decoration, CAVA bottle in the mini-bar & Italian antipasti platter to share in the restaurant | 50.00€ |
Antipasti | Italian antipasti platter with cold cuts, cheeses, olives & grissinis to share in the restaurant | 24.90€ |
Romantic | Romantic decoration with rose petals, candle, balloons & a box of pralines from Chocamel | 15.00€ |
Birthday | Balloons, “Happy Birthday” support, and a box of pralines from Chocamel | 15.00€ |
Champagne | Veuve Clicquot Brut Champagne (0.75 cl) Prestigious brand, classic and traditional | 85.00€ |
CAVA | CAVA Brut Reserva (Spain) Mas Codina (0.75 cl) Fine bubbles, very fresh and elegant | 35.00€ |
Red Wine | Cairanne “Terra Rosea” (Rhône) Coteaux des Travers (0.75 cl) Biodynamic, rich, full-bodied, generous, the sun in a bottle | 35.00€ |
Rosé Wine | Le Rosé de Saint-Roch (Roussillon) Côtes du Roussillon Villages (0.75 cl) Crisp and fresh wine, perfect rosé to share on the terrace | 28.00€ |
White Wine | Pinot Gris Dômes des Anges (Alsace) F. Engel (0.75 cl) Full-bodied, rich and concentrated, fruity but not too dry | 33.00€ |
Baby | Baby beds, changing mats, and bath towels available upon request | FREE |
Child | Coloring book, crayons & candy | FREE |
Drinks | If you would like additional drinks to consume in your accommodation, you can order & pay directly at the reception. Consult the menu | Additional charge |
*Bottle of wine/sparkling wine directly placed in the room.
Panoramic Private Wellness
Wellness Access 120 min. | 120.00€ |
Access to wellness area is AUTOMATICALLY included in the Next & Sphai’Érique Wellness from 6 pm to 8 pm as well as in the Prestige Formula upon reservation & subject to availability.
Exceptions in the Gîtes
A compulsory deposit of 300.00 euros is required and will be returned to you a few days after your arrival, depending on the inventory of fixtures carried out after your departure. In the event of cancellation within two days of your arrival, or in the event of a no-show, we reserve the right to retain your entire stay (excluding the deposit).
The gîtes are mainly intended for family groups. Non-family groups may however be accepted, subject to the owner’s agreement to a possible increase in the deposit. Student parties and stag and hen parties are not permitted.
The bath set (bath sheets, bathrobe & slippers) is not included in gîte stays. Available on request for €15.00.
Bedding & amenities are included free of charge.
Dogs are welcome in the gîtes under certain conditions.